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Privacy Policy

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Last Updated: 10th September 2026

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1. Data We Collect

We collect personal information that you voluntarily provide to us when you interact with our website. This includes:

  • Contact Data: Name, email address, phone number, and mailing address.

  • Technical Data: IP address, browser type, and cookie identifier tokens.

  • Data Processed for Bookings & Payments:

  • When you book an appointment, we collect your name, email, and phone number to fulfill the scheduling contract.

  • To process deposit payments, financial details are passed directly to our third-party payment processor Wix Payments. We do not store your credit card details on our servers.

  • Financial Data Retention: Under financial and tax laws, transaction histories and booking invoices must be securely retained.

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2. Why We Collect It & Legal Basis

We process your personal data under the legal basis of Consent or Legitimate Interest to:

  • Respond to your contact form inquiries.

  • Send newsletters (if you explicitly opted in).

  • Analyse website performance to improve user experience.

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3. Third-Party Data Sharing

We share specific data types with trusted external vendors to run our website operations:

  • Wix.com: Host platform and database engine.

  • Analytics Providers: Wix Analytics and Google Analytics to track visitor trends.

  • Payment Processors: Wix Payments to handle secure transaction data.​

  • Jotform: Processes and hosts consultation form submissions on secure EU servers.

  • Wix Bookings & Wix Forms: Manages appointment scheduling, user accounts, and marketing subscriptions.

4. Data Retention

We hold your data only as long as necessary to fulfill its original collection purpose or to comply with explicit tax laws. 

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5. Your GDPR Rights

Under the GDPR, European Union citizens hold the following absolute data rights:

  • Right to Access: Request a complete copy of all personal files stored by us.

  • Right to Erasure: Demand the permanent deletion of your recorded profile.

  • Right to Rectification: Request corrections to outdated or wrong data.

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To exercise these rights, please contact us directly at: headtotoehealing@icloud.com

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